Our Terms and Conditions

These Terms and Conditions govern your use of blindluckcasino.uk. By registering an account with us you accept every clause below, so please read them before you play.

Accepting These Terms

When you create an account, tick the acceptance box or place a real-money wager, you confirm that you have read, understood and agreed to these Terms and Conditions. The agreement takes effect from the moment your registration is completed and remains in force for as long as your account stays open.

These terms form the whole agreement between you and us regarding your use of our platform. If you do not accept any part of them, you must not register or play. We advise you to save or print a copy for your records.

Who May Register

You must be at least 18 years old, or the legal minimum gambling age in your country of residence if that is higher. We may request proof of age at any point, and accounts opened by minors will be closed immediately with all winnings forfeited.

You must be a resident of a jurisdiction where online gambling is legal. We do not accept players residing in the United States, the Netherlands, Belgium, Denmark, Portugal, Romania, Greece, Russia, Belarus, Ukraine, Iran, North Korea or Syria.

• One account per person, per household, per IP address and per payment method.
• You must register with your true legal name and date of birth; impersonation voids the agreement.
• You are responsible for keeping your login details confidential; activity under your credentials is deemed to be yours.
• We operate under licence ALSI-202502014-FI1 issued by the Anjouan Licensing Authority, with Blindluck Entertainment N.V. as the account holder of record.

Deposits, Withdrawals, Verification

Depositing and withdrawing funds

The minimum deposit and minimum withdrawal are £20. Daily withdrawals are capped at £4,500 and monthly withdrawals at £18,000. We do not charge fees on deposits or withdrawals, though your payment provider may apply its own charges. Withdrawal requests are processed within 0 to 24 hours, with crypto payouts requiring at least one network confirmation.

You may deposit using Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Google Pay, Bitcoin, Ethereum, Litecoin or Tether, and withdraw to Visa Debit, Mastercard Debit, Trustly, Skrill, Neteller, MiFinity, Bank Transfer, Bitcoin, Ethereum, Litecoin or Tether. Withdrawals are returned to the same method used for deposit wherever the provider permits it.

Verification and dormant accounts

Know Your Customer (KYC) verification is required before your first withdrawal. We will ask for a government-issued ID, proof of address dated within the last three months and proof of payment method. Verification is normally completed within 24 to 48 hours, and larger withdrawals may trigger enhanced checks.

An account with no login or transaction activity for 12 consecutive months is treated as dormant. We will attempt to notify you before applying a dormant account administration fee, and any remaining balance is refundable on request at [email protected].

How Our Bonuses Work

Bonus funds are separate from cash funds and are subject to wagering requirements before winnings become withdrawable. Unless a specific promotion states otherwise, the standard playthrough applies to the bonus amount only, and bonus funds expire if the wagering is not completed within the stated validity period.

Only wagers on eligible games contribute to wagering. Wagers placed with bonus funds while a promotion is active are limited to a maximum bet per round; exceeding that limit, or playing excluded games with an active bonus, may void the bonus and any winnings derived from it.

• 1. One bonus per person, household, IP address and payment method.
• 2. Bonuses are non-transferable and hold no cash value before wagering is completed.
• 3. Bonus abuse, arbitrage betting and low-risk wagering patterns may result in forfeited funds.
• 4. Promotional free spins expire after the stated period; unused spins are removed.
• 5. We may reclaim bonus funds where terms were breached or a promotion was entered in bad faith.

Prohibited Conduct on Our Platform

We reserve the right to close accounts, void wagers and withhold balances where we detect dishonest play. The following conduct is strictly prohibited and constitutes a material breach of these terms.

Where prohibited conduct is confirmed, we will return deposits made in good faith at our discretion and may report serious cases to the licensing authority and payment providers involved.

• Fraud, falsified documents or misuse of another person's identity.
• Chargebacks or payment disputes raised after funds have been played.
• Multiple accounts held by one person or coordinated across a group.
• Collusion, chip dumping or exploiting software errors.
• Bots, automated play or any third-party assistance tool.
• Masking your location through a VPN or proxy to bypass jurisdictional restrictions.

Responsible Play and Self-Exclusion

Gambling must stay a form of entertainment, not a source of financial pressure. On our platform you can set daily, weekly and monthly deposit limits, loss limits and session reminders, and you can tighten these limits at any time with immediate effect. Loosening a limit takes 24 hours to activate, which gives you a cooling-off window to reconsider.

You may self-exclude for a fixed period, from six months to permanent closure, by contacting [email protected] or your VIP manager. During a self-exclusion we will close your account, remove you from marketing lists and refuse any attempt to reopen it early. UK players can also register with GAMSTOP for free, and we signpost GamCare and BeGambleAware for independent advice.

If our systems flag patterns consistent with gambling harm, such as sustained losses or marked changes in play frequency, we will contact you and may apply protective limits or a temporary suspension until we have spoken with you. We treat these interventions as part of our duty of care, not as a penalty.

Closing Your Account and Complaints

Account closure

You may close your account at any time by contacting our support team, available 24/7 via live chat or email. We will confirm closure once any pending wagers have settled and any withdrawable balance has been paid out. Closure for gambling-related reasons is treated as a self-exclusion and cannot be reversed on request.

Complaints procedure

Complaints should first be raised with our support team, who aim to respond within 24 hours. If the matter is not resolved to your satisfaction, escalate it to our complaints department, and we will issue a final response within 14 days. Unresolved disputes may then be referred to the Anjouan Licensing Authority or to an approved alternative dispute resolution body. These terms are governed by the laws applicable in the jurisdiction of our licence, without prejudice to mandatory consumer rights in your country of residence.

When We Change These Terms

We may amend these Terms and Conditions at any time to reflect legal, regulatory or operational changes. Material changes will be notified to you by email or by a prominent notice on our platform at least 7 days before they take effect. Continued use of our platform after that date counts as acceptance of the revised terms.

If a change reduces your rights, you may close your account before the effective date and receive any withdrawable balance in full. The version published on blindluckcasino.uk is always the authoritative text, and we keep an archive of previous versions which you can request from [email protected].

Frequently Asked Questions

At what age can I open a Blindluck Casino account?

You must be at least 18 years old, or the higher legal gambling age of your country of residence. Proof of age forms part of KYC checks before your first withdrawal.

When can I withdraw my bonus winnings?

Once the wagering requirement tied to that promotion is completed within its validity period. Wagers on eligible games contribute to the playthrough; exceeding the maximum bet or playing excluded games during an active bonus voids the bonus.

How long do withdrawals take?

We process withdrawal requests within 0 to 24 hours after KYC verification. Crypto withdrawals require at least one network confirmation before release.

Can I close my account whenever I want?

Yes. Contact live chat or [email protected] and we will close it once pending wagers settle and your withdrawable balance is paid. Closures linked to gambling concerns are treated as self-exclusion and cannot be reversed.

How will I know if the terms change?

We notify you by email or a platform notice at least 7 days before material changes take effect, and continued play after that date means you accept the updated terms.